STOCK
DiversiTech Argyle Custom Socks
DiversiTech Argyle Custom Socks
Qty 100 in stock
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FAQs
FAQs
ACCOUNT INFORMATION:
Can I view a list of my past orders online?
Yes, first LOG IN to the site by clicking Sign in and entering your e-mail address and password. Once you have logged into the site you will be directed to your order history. You can go back to your order history by clicking on your name in the upper right hand corner.From this screen you can then click on order number link. Each order that you have placed will have its own link as well as total charge and date the order was created. Click the link of the order you wish to view. You will be presented with that order's receipt page.
If you have a question about a previous order that cannot be answered by viewing your order history, please contact the Customer Service team at 678-202-4781 between 8:30-5:30 PM EST, M-F, or e-mail us cs.diversitech@intandempromotions.com.
The DiversiTech Online Store is powered by InTandem Promotions
FINDING PRODUCTS AND PLACING ORDERS:
How do I find the items I'm looking for?
You can browse through the site or use the search option. The search option is located at the top of every page of our online catalog. When you find an item that interests you, click the name of the item to see its detail page.
How do I place an order?
Placing an order with us is fast and easy!
Once you've found the items you would like to purchase, simply click on the Add to Cart button then the Checkout button within the basket page. Next follow the instructions on each page. You can continue to shop by clicking on the “X” to close out the window and make your next selection.What if I want an item, but it is on backorder?
We strive to maintain adequate safety stock levels. However, occasionally we may run out of or run low on a particular item. Inventory quantities for each item are shown on the detailed item description pages. You may proceed with your order even if we don't have enough on hand to fulfill your order right away. We automatically ship backordered items as they become available. Please note some items may be discontinued and the backorder option will not be available. If you place an order for an item on backorder and other items currently in stock, the entire order will ship out once the backordered item is back in stock. Please expect a delay in your shipment if you order any items on backorder.How will I receive order confirmation?
After completing the purchasing process, you will see a confirmation page with your order number. Please print this page for your records. You will receive an email confirmation after your order is processed. To check status of your order at any time, click on Order Number link within the My Account Page on the Hope Company Store.What if I have a problem while placing an order?
Although most online orders go very smoothly, occasionally you may experience some bumps in the road. If you are not sure about what to do next to complete your order, try beginning at your shopping basket by clicking on Basket from the top toolbar menu. In most cases, you'll get back on track and easily complete your order. If you continue to have trouble with your order, please contact the Customer Service team at 678-202-4781 between 8:30am-5:30pm EST, Monday through Friday or via e-mail at cs.diversitech@intandempromotions.comSHIPPING INFORMATION:
When and how does my order ship?
In stock items ship out if an order is received prior to 2:00 p.m. EST the same business day (Monday through Friday, excluding holidays).If you place an order for an item on backorder and other items currently in stock, the entire order will ship out once the backordered item is back in stock. Please expect a delay in your shipment if you order any items on backorder.
Depending on delivery location, please allow an average of 3 to 5 business days for UPS Ground delivery. Please note that UPS does not deliver to PO boxes.
Drop ship items are produced on demand, and production varies by item. Standard production time is 7-14 business days after order is placed plus transit time. Please contact your Customer Service team at 678-202-4781 or contact via email at cs.diversitech@intandempromotions.com with any questions regarding the timeline for your custom order, or if your order needs to be expedited to meet an event date.
BILLING INFORMATION:
What forms of payment do you accept?
We accept American Express, MasterCard, Discover and Visa.
When is my credit card charged after I've placed an order?
Your credit card is charged after the order is placed online. A charge for the item(s) purchased will show on your credit card statement, billed as InTandem Promotions.
CANCEL ORDERS:
What is your cancellation policy?
You may contact the Customer Service team to cancel your order in writing via email to cs.diversitech@intandempromotions.com. Please note any custom orders in production cannot be cancelled. Cancel requests for in-stock orders must be received prior to the order shipping out.RETURNS AND EXCHANGES:
What is your return policy?
Returns:
For items received by the customer that are incorrect or defective, please contact the Customer Service team at cs.diversitech@intandempromotions.com within 5 days of receipt of your package.
Provide a description of the damage and we will process a replacement item right away, if in stock, given the damage was not a result of shipping damage. If there is in-transit damage, we ask that you notify us immediately and we can begin the claim process with the freight carrier.
You'll receive a return authorization number. This number should be noted on the outside of the box. A return shipping label will be emailed to the customer at no cost. Merchandise needs to be returned within 30 days of receipt. Correct merchandise will be sent to the customer upon receipt of the returned merchandise at no additional charge to the customer.
Damaged and Defective Items, Shortages and Shipping Errors
INSPECT ALL PACKAGES IMMEDIATELY UPON RECEIPT.
All damages, shortages, or errors must be reported within five (5) business days of receipt of package. Please have your order confirmation ready when you contact the Customer Service team.
Returns:
For items received by the customer that are incorrect or defective, please contact the Customer Service team at cs.diversitech@intandempromotions.com within 5 days of receipt of your package.Provide a description of the damage and we will process a replacement item right away, if in stock, given the damage was not a result of shipping damage. If there is in-transit damage, we ask that you notify us immediately and we can begin the claim process with the freight carrier.
You'll receive a return authorization number. This number should be noted on the outside of the box. A return shipping label will be emailed to the customer at no cost. Merchandise needs to be returned within 30 days of receipt. Correct merchandise will be sent to the customer upon receipt of the returned merchandise at no additional charge to the customer.
Refused Shipments:
Shipping and handling charges on refused shipments are the responsibility of the customer.
Celebrating an Anniversary with DiversiTech?
We are thrilled that you are part of our team and look forward to celebrating with you. During your Anniversary month, you will receive an email inviting you to login and/or create your account. Make sure that you are logging in with your DiversiTech email account.
When you login, you will see the anniversary collection as a revealed department. Click that department and you will see that everything in that collection is at no charge. Please select one item from this collection for no charge (including shipping).
Should you have any questions, please don’t hesitate to reach out to the DiversiTech Customer Service team at cs.diversitech@intandempromotions.com and your dedicated team will assist you.
Congratulations on your Anniversary with DiversiTech!
Contact Us
Contact Us
In Person:
Stock VS Custom
Stock VS Custom
Stock Items:
Stocked items are in house and will ship out same day when the order is placed by 2PM EST. If one of these items is on backorder and shows “out of stock”, please expect longer production times.
Custom Items:
Custom items are produced on demand, and production varies by item. Production time is generally 15+ business days after the order is placed plus transit time. However during current times some orders may be up to 4-6 weeks for production time. Custom items can not be returned.
Please contact your Customer Service Team at 678-202-4781 or via email at cs.diversitech@intandempromotions.com with any questions regarding the timeline for your custom order, or if your order needs to be expedited to meet an event date.
Quote Request
Quote Request
Step up your sock game with our custom knitted dress socks, where style meets comfort in every stitch!
Crafted with care on 200-point needle count machines, these socks offer unrivaled quality and durability for all-day wear.
